Privacy Policy – Jassco Services

(UAE Data Protection Law Compliant)

At Jassco Services, we respect and protect the personal data of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, process, store, and protect personal data in accordance with the UAE Personal Data Protection Law (PDPL) and other applicable regulations.

By using our website or services, you acknowledge and consent to the practices described below.


1. Lawful Basis for Data Processing

Jassco Services collects and processes personal data only when there is a lawful basis to do so, including:

  • Your explicit consent

  • Performance of a contract or service request

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights


2. Personal Data We Collect

We may collect and process the following data:

Personal Identification Data

  • Name

  • Phone number

  • Email address

  • Service location / address

Service & Communication Data

  • Service requests and booking details

  • Communication via phone, email, WhatsApp, or website forms

Technical & Usage Data

  • IP address

  • Browser and device information

  • Website usage and interaction data

We do not intentionally collect sensitive personal data unless legally required and with explicit consent.


3. Purpose of Data Collection

Your personal data is used strictly for the following purposes:

  • Delivering cleaning, maintenance, landscaping, and facilities services

  • Managing bookings, quotations, and customer support

  • Communicating service updates and confirmations

  • Improving our services and website performance

  • Marketing communications (only with consent)

  • Legal, regulatory, and contractual compliance


4. Data Sharing and Disclosure

Jassco Services does not sell or misuse personal data.

Data may be shared only:

  • With authorized employees or service partners for service execution

  • With government authorities if legally required

  • With IT or hosting providers under strict confidentiality agreements

All third parties are required to comply with UAE data protection standards.


5. Data Storage and Retention

  • Personal data is stored securely within protected systems

  • Data is retained only for as long as necessary to fulfill its purpose or legal obligations

  • Once no longer required, data is securely deleted or anonymized


6. Data Security Measures

We implement appropriate technical and organizational safeguards, including:

  • Restricted access controls

  • Secure servers and data handling procedures

  • Confidentiality obligations for staff and contractors

While we strive to protect all data, no system can guarantee absolute security.


7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize content and services

You may disable cookies via your browser settings; however, some website functions may be affected.


8. Data Subject Rights (Your Rights)

Under UAE PDPL, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permitted)

  • Withdraw consent at any time

  • Object to certain data processing activities

Requests can be submitted using the contact details below.


9. International Data Transfers

If personal data is transferred outside the UAE, Jassco Services ensures:

  • Adequate protection measures are in place

  • Transfers comply with UAE PDPL requirements


10. Third-Party Websites

Our website may contain links to third-party sites. Jassco Services is not responsible for the privacy practices or content of those websites. Users are advised to review third-party privacy policies independently.


11. Policy Updates

This Privacy Policy may be updated periodically to reflect legal or operational changes. Updates will be published on this page with an updated effective date.


12. Contact Details

For privacy-related inquiries or data requests, contact:

Jassco Services
Website: www.jassco.ae
Phone: +971 50 753 5710
Email: info@jassco.ae